Ivan Chan, in his new role as Assistant Vice-President, Business Development, Individual Financial Products for Manulife Hong Kong, has a prime focus of expanding the company’s individual insurance business in Hong Kong, and marketing its wide range of insurance products through agency and other distribution channels.

Mr. Chan was most recently Assistant Vice-President, Field Management with Manulife Hong Kong, responsible for managing the sales and recruitment of its agency force and developing strategic directions for the team. Prior to that, he was transferred to Manulife Insurance Berhad, Malaysia as Chief Agency Development Officer in 2011, responsible for agency development, product development and related marketing functions. He joined Manulife in 1999 as a management trainee and took up several roles in individual product marketing and agency operations in both Hong Kong and Macau. He holds a Master in Business Administration from the Chinese University of Hong Kong and is a Fellow of the Life Management Institute.

Kenneth Luk has been appointed as Assistant Vice-President, Marketing and Customer Service for Manulife Hong Kong, responsible for formulating strategies and strengthening communications for customer-centric marketing programmes in relation to customer marketing, digital marketing and customer call centres, with a view to further enhancing customer experiences.

Mr. Luk has extensive experience in consumer banking, primarily in the areas of segment marketing and e-business. Before joining Manulife, he worked in several major banks with responsibilities spanning from customer touchpoint management to consumer marketing. He holds a Master’s degree in Business Administration and a Bachelor’s degree in Social Science, both from the Chinese University of Hong Kong.

Martin Lau, in the newly created role as Assistant Vice-President, Greater China Development at Manulife Asia, is based in Hong Kong, responsible for supporting the company’s strategic initiatives for its Hong Kong, Mainland China and Taiwan business units, and closely monitoring emerging business opportunities in the region.

Since joining in 2007, Mr. Lau has served in various roles and business units within Manulife, including Investments, Corporate, Asia Division Regional Office, and Manulife-Sinochem Life. His most recent position was Assistant Vice-President, Asia Corporate Development, where he worked on a number of inorganic growth opportunities. He holds a Master in Business Administration and a Bachelor in Engineering Science, both from the University of Toronto.

Photos:

Ivan Chan
Assistant Vice-President
Business Development, Individual Financial Products
Manulife (International) Limited

Kenneth Luk

Assistant Vice-President
Marketing and Customer Service
Manulife (International) Limited

Martin Lau

Assistant Vice-President
Greater China Development
Manulife Financial Asia Limited

About Manulife (International) Limited

Manulife (International) Limited is a member of the Manulife Financial group of companies.

Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were approximately C$599 billion (HK$4,367 billion) as at December 31, 2013. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at manulife.com.

About Manulife Financial Asia Limited
Manulife Financial Asia Limited is one of the three constituent divisions of Manulife Financial Corporation.

Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were approximately C$599 billion (HK$4,367 billion) as at December 31, 2013. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at manulife.com.

Media Contact:
Jacqueline Kam / Irina Kwan
Manulife (International) Limited