Manulife Financial Added to The Banker Who Saved His Soul

The Banker Who Saved His Soul welcomes Manulife Financial to our list of monitored financial institutions.

Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canadaand the United States. In 2012, we celebrate 125 years of providing clients strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services. These products and services include individual life insurance, group life and health insurance, long-term care services, pension products, annuities, mutual funds and banking products. We provide asset management services to institutional customers worldwide and offer reinsurance solutions, specializing in property and casualty retrocession.

The Company operates in Canada and Asia through the brand name “Manulife Financial” and in the United States primarily through the brand name “John Hancock“.

In 2009, Dominic D’Alessandro as President and CEO of Manulife Financial retired and was succeeded by Donald Guloien, the Chief Investment Officer. Shortly before his departure, facing a shareholder revolt as the firm posted a quarterly loss for the first time in its public history, D’Alessandro modified his retirement package; the restricted units would only vest for a total of $10 million if the shares reached $36 by the end of 2011 and if shares only hit $30 he would receive $5 million. Unfortunately, the first initiatives under Guloien’s leadership were a dividend cut and an equity offering to bolster Manulife’s capital levels, which kept the share price too low for D’Allessandro to vest. With the departure of D’Alessandro Manulife’s culture was forever changed.

Manulife continues to suffer from lack of a solid strategic plan well received by the investment community. In addition, the belief is that Manulife also lacks quality strategic marketing individuals to properly position and promote the brand.

Regardless, of its shortcomings Manulife continues to expand internationally.